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EGM
Capabilities

Four areas of work, one operating idea.

Each begins somewhere different — a platform, an institution's data, a citizen-facing process, a blank page. All four end the same way: with something running that the institution owns.

We

Build intelligence systems
Operationalise AI inside institutions
Create sovereign and autonomous AI capability
Transform governance and citizen-facing process
Conceive and scale original institutional IPs
01

Decision Intelligence

INTELLisense is EGM's intelligence platform for governments and institutions — tracking media, public conversation, emerging narratives, risk, grievance and perception in one place.

Collection and coverage

  • Media and social-media intelligence
  • Multilingual monitoring, transcription, translation and OCR
  • Influencer and network analysis

Interpretation

  • Narrative and perception tracking
  • Crisis and emerging-risk detection
  • Fact-checking and misinformation detection

Delivery

  • Executive dashboards and real-time alerts
  • Conversational querying across collected intelligence
  • GenAI tracker for the emerging Ask Economy
02

Sovereign & Enterprise AI

We build and deploy secure AI systems designed around an institution's data, workflows and requirements — including privately deployable and sovereign models.

Deployment

  • Sovereign and privately deployable AI
  • Enterprise and domain-specific language models
  • Secure institutional knowledge systems

Systems

  • Autonomous AI agents
  • Workflow and process automation
  • AI copilots for leadership and departmental teams

Modality

  • Multilingual and multimodal AI
  • Computer vision
  • Document intelligence
03

Governance & Citizen AI

EGM applies AI to government process and citizen-service delivery — categorising, prioritising and routing at volume, and surfacing the systemic issue behind the individual complaint.

Grievance intelligence

  • Automated categorisation and prioritisation
  • Identification of recurring and systemic issues
  • Hotspot and emerging-issue detection

Performance and oversight

  • District and department-level performance intelligence
  • Executive dashboards for faster review and intervention
  • Citizen-feedback analysis

Citizen interface

  • Multilingual citizen interfaces and AI kiosks
  • AI-enabled outbound surveys and feedback calls
  • Social-media discovery of grievances outside formal systems
04

Original IPs

EGM conceives and builds original, purpose-led institutional and public-engagement platforms — from the founding idea through to a scalable long-term platform.

Conception

  • Developing the original idea and purpose
  • Naming, positioning and brand architecture
  • Designing programmes, summits, challenges and hackathons

Coalition

  • Government, industry, academic and community partnerships
  • Participation and public-engagement models
  • Communications and amplification strategy

Scale

  • Concept to launch
  • Launch to long-term platform
  • Governance and operating model

Most engagements start with one unanswerable question.

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